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Have Questions?
We Have Answers.
We're here to make your oral care easy and stress-free.
For more information, head over to our FAQ page.
Why does my retainer get dirty so fast?
Your oral appliances collect plaque, bacteria and food particles just like your teeth. Saliva also contains minerals and bacteria that builds up over time, making it turn cloudy and or dirty. Instead of using a toothbrush, we recommend cleaning it with our Ultrasonic cleaner the ‘Hygiene pod’. This ensures a deep, gentle clean without damaging the material.
What is the best way to clean my aligner?
The best way to keep your oral appliance fresh is by using the ultrasonic cleaner twice a day—once in the morning when you wake up and again before bed. Just drop in a cleaning tablet, let it work its magic, and enjoy a deep, effortless clean.
How do I keep my dental retainer, aligner & other oral appliances safe?
Keep your retainer, aligner, and other oral appliances safe by storing them in a durable, ventilated case when not in use. Our sturdy case protects against damage, dirt, bacteria, and mold. It’s easy to wash, keeping your appliance fresh and safe wherever you go!
Should I use a cleaning tablet with my ultrasonic cleaner?
Absolutely! Using our mint-flavored cleaning tablets with your ultrasonic cleaner provides a deep clean for your oral appliances, leaving them fresh and minty. The tablets effectively remove plaque, bacteria, and stains, so your appliances stay clear, fresh, and you can feel confident knowing they're thoroughly clean.
Why does my retainer & aligner case smell?
Your retainer and aligner case can smell due to trapped moisture and bacteria. Regular cleaning with soap and water helps, but using our ventilated, easy-to-wash case ensures your case stays fresh and odor-free, giving you peace of mind every time you store your appliances.
What if it breaks, is there a warranty?
Yes! We want you to enjoy a superior, durable product for years to come, so our product is backed by a 12-month warranty.